国家授权, 投诉, and Disclosures
学生抱怨 & 不满
In compliance with Federal and State regulations, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student’s state. If an issue cannot be resolved through the grievance procedures, a student who resides outside of the State of North Carolina may file a complaint with their state of residence. 访问 Out-of-State Agency Directory 和 State Portal Entity Liaisons.
Rowan-Cabarrus投诉 & 不满 Resolution Process
While Rowan-Cabarrus strives to provide high quality education and interactions, on occasion conflicts may arise. The college expects that most issues (such as those related service, 教室, technology or facilities) will be resolved informally through a discussion between the student 和 appropriate faculty or staff member. Rowan-Cabarrus has established specific procedures for certain specific complaints. 例如, formal complaints regarding 成绩 are subject to the Grade Appeal Procedure; complaints regarding discrimination are subject to the Student Grievance policy. Students will be expected to initiate their concerns or express their concern in accordance with those specific policies. Formal complaint procedures and forms are listed by the Office of Civility.
For further information, please contact:
乔纳森•罗, Executive Director, Student Success 南校区 and College Civility
Rowan-Cabarrus Community College
南校区
三一教堂道1531号.
康科德,N.C. 28027
电子邮件: 乔纳森.rowe@automotive-supplier.net
电话:704-216-3723
State Post-Secondary Education 投诉
The Licensure Division of the University of North Carolina System Office serves as the official state entity to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. If students are unable to resolve a complaint through the institution’s grievance procedures, 他们可以回顾 North Carolina Post-Secondary Education 投诉 website 回顾 学生投诉政策 and submit their complaint using the 网上投诉表格.
For more information, call 919-962-4550 or studentcomplaint@northcarolina.edu.
North Carolina Post-Secondary Education 投诉
c/o学生投诉
University of North Carolina System Office
223 S. West Street Suite 1800, Raleigh, NC 27603
To file a complaint with the 消费者保障科 of the North Carolina Department of Justice, 请浏览 State Attorney General’s website.
North Carolina residents may call 877-566-7226. Outside of North Carolina, please call 919-716-6000. En Espanol 919-716-0058.
If you choose to mail a complaint, please use the following address:
消费者保障科
总检察长办公室
邮件服务中心9001
罗利，北卡罗来纳州27699-9001
SACSCOC Student Complaint Process
The Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) is the regional accrediting agency for Rowan-Cabarrus Community College. SACSCOC has authorized Rowan-Cabarrus to offer certificates, diplomas, and associate degrees. To address claims of significant non-compliance with SACSCOC’s accreditation standards or policies, an individual may file a complaint with SACSCOC by following the SACSCOC投诉程序.
Note: Per the SACSCOC policy, “This process is not intended to be used to involve SACSCOC in disputes between individuals and member institutions, or cause SACSCOC to interpose itself as a reviewing authority in individual matters of admission, 成绩, granting or transferability of credits, application of academic policies, fees or other financial matters, 纪律方面的问题, or contractual rights and obligations”. Please see the policy for additional restrictions and requirements.
Southern Association of Colleges and Schools Commission on Colleges
南巷1866号
迪凯特，乔治亚州30033-4097
电话:404.679.4500
网站: www.sacscoc.org
SARA-NC投诉流程
Students not residing in California may also file a complaint through SARA-NC (the SARA portal for North Carolina) by following the SARA-NC投诉流程 使用 SARA-NC Complaint Form (PDF). Students residing in California should follow the complaint process listed below.
SARA-NC Contact Information:
北卡罗来纳州
North Carolina State Education Assistance Authority
P.O. 41349箱
罗利，北卡罗来纳州27629
T: sara-1-nc.727.2162)
T: 919.549.8614年,ext. 4667
网站: SARANC
电子邮件地址: information@saranc.org
California Resident Complaint Process
Because California does not participate in SARA, students must submit complaints through the California Department of Consumer Affairs.
California Department of Consumer Affairs
消费者信息中心
北市场大道1625号.N-112室
Sacramento, California 95834
电话:(833)942-1120
电子邮件: dca@dca.ca.政府
Students residing in California may also: