Student Formal 投诉

Consistent with rules established by the U.S. Department of Education and Southern Association of College and Schools Commission on Colleges, Rowan-Cabarrus provides all enrolled and prospective students with contact information for submitting complaints directly to the College.

Rowan-Cabarrus has established specific procedures for certain specific complaints. 例如, formal complaints regarding grades are subject to the 年级的吸引力 Procedure; complaints regarding discrimination are subject to the 学生不满 policy. Students will be expected to initiate their concerns or express their concern in accordance with those specific policies. Specific formal procedures and forms are listed below:

• 职系上诉程序
  • 职系上诉表格
• 学生不满 (including Discrimination) procedure
  • 学生不满 (including Discrimination) form
• Financial Aid Appeal – Satisfactory Academic Progress procedure
  • Financial Aid Appeal – Satisfactory Academic Progress form
• Financial Aid Appeal – Maximum Time Frame procedure
  • Financial Aid Appeal – Maximum Time Frame form
• Campus Code of Conduct Violation (including Harassment) procedure
  • Campus Code of Conduct Violation (including Harassment) form
• Sexual Misconduct (第九条) procedure
  • Sexual Misconduct (第九条) form

The College expects that most issues (such as those related service, 教室, technology or facilities) will be resolved informally through a discussion between the student and the appropriate faculty or staff member. Should a resolution not be reached, the student must submit a formal written complaint through our online 学生投诉表格.

一般, students should submit a formal complaint within 30 days after the action that gives rise to the complaint. The time frame may be suspended under exceptional circumstances. The College will work with students toward a satisfactory resolution within established policies, procedures and administrative rules. 至少, the College will include written formal complaints as part of a continuous improvement process.

For further information, please contact:

乔纳森•罗, Executive Director, Student Success 南校区 and College Civility
Rowan-Cabarrus Community College
南校区
三一教堂道1531号.
康科德,N.C. 28027

电子邮件: 乔纳森.rowe@automotive-supplier.net
电话:704-216-3723

State Post-Secondary Education 投诉

The Licensure Division of the University of North Carolina System Office serves as the official state entity to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. If students are unable to resolve a complaint through the institution’s grievance procedures, 他们可以回顾 North Carolina Post-Secondary Education 投诉’ website, where students can review the 学生抱怨 Process 完成 学生投诉表格. Please submit the complaint to:

North Carolina Post-Secondary Education 投诉
c/o学生投诉
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688

For more information, please call 919-962-4558 or email studentcomplaint@northcarolina.edu.

To file a complaint with the Consumer Protection Division of the North Carolina Department of Justice, 请浏览 State Attorney General’s website. North Carolina residents may call 877-566-7226. Outside of North Carolina, please call 919-716-6000. En Espanol 919-716-0058.

If you choose to mail a complaint, please use the following address:

Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
罗利，北卡罗来纳州27699-9001